Privacy Policy

Effective Date: September 9, 2026

Drop Load Dump LLC (“Drop Load Dump,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit droploaddump.com, request a booking, contact us, or use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Service or delivery address
  • Requested rental or service dates
  • Information submitted through booking or contact forms
  • Information necessary to prepare rental agreements, invoices, and other service documents

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, referring pages, and website activity through cookies or similar technologies.

How We Use Your Information

We may use the information we collect to:

  • Process and manage dumpster rental and junk removal requests
  • Schedule deliveries, pickups, and services
  • Communicate with you regarding your booking or service
  • Prepare and send rental agreements and other documents
  • Send invoices and process payments
  • Respond to questions and customer service requests
  • Maintain business and transaction records
  • Improve our website and services
  • Comply with applicable legal and regulatory requirements

Text Messages, Phone Calls, and Email

If you provide your phone number or email address, we may use it to communicate with you about your inquiry, booking, delivery, pickup, payment, rental agreement, or other service-related matters.

By providing your phone number and requesting service or contacting us, you consent to receive service-related calls and text messages regarding your inquiry or service. Message and data rates may apply depending on your mobile carrier and plan.

You may ask us to stop non-essential text or email communications at any time.

Payments

Drop Load Dump may use third-party payment and accounting providers, including QuickBooks, to create invoices and process payments. Payment information submitted through a third-party payment provider is subject to that provider's privacy and security practices. Drop Load Dump does not require customers to submit credit card information directly through our website unless a secure third-party payment service is being used.

Electronic Agreements

We may use DocuSign or another electronic signature provider to prepare, send, and execute rental agreements, service agreements, extensions, and related documents. Information provided through those services is also subject to the applicable provider's privacy practices.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, understand website usage, improve performance, and measure traffic. Third-party website or analytics services may also collect limited technical information when you visit our website.

You can control or disable cookies through your browser settings, although doing so may affect certain website functions.

How We Share Information

We do not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business and provide services to you. These may include website hosting providers, email providers, booking systems, electronic signature providers, accounting and payment processors, and other vendors that assist with our business operations.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, customers, or business.

Data Retention

We may retain customer, booking, agreement, invoice, and transaction information for as long as reasonably necessary for business, accounting, tax, legal, dispute-resolution, and recordkeeping purposes.

Data Security

We take reasonable measures to protect the personal information in our possession. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Third-Party Websites and Services

Our website may contain links to or integrate with third-party websites and services. Drop Load Dump is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their privacy policies when providing information to them.

Your Privacy Choices

You may contact us to request that we update or correct personal information you have provided to us. Where applicable, you may also request information regarding the personal information we maintain about you or request deletion, subject to information we are required or permitted to retain for legitimate business, legal, tax, accounting, or contractual purposes.

Children's Privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact:

Drop Load Dump LLC
Washington, Utah
Phone: 435-414-0107
Email: info@droploaddump.com
Website: droploaddump.com